Returns & Exchanges
At StrengthLab360, we stand behind our premium fitness gear and supplements with a 30-day performance guarantee. If your equipment doesn't meet your training standards, we are committed to making it right through a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your StrengthLab360 account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Gear
Securely pack the unused items in their original packaging, ensuring all tags, manuals, and protective inserts are included to qualify for a full refund.
- 3.Label and Ship
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our lab team inspects the returned equipment for integrity, your refund or exchange will be processed to your original payment method within 5-7 business days.